These terms and conditions (hereinafter referred to as “Terms” or “User Agreement”) and any policies posted on our website, [email protected], set forth the terms under which Vave Mai provides access to and use of our services, applications, and tools. By using our platform, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
1. ABOUT VAVE MAI
1.1 Vave Mai operates as an online service platform under the jurisdiction of Samoa, offering services related to [describe services provided, e.g., taxi dispatch, ride-hailing, logistics].
1.2 By accessing and using our services, you agree to abide by these Terms and all applicable laws and regulations in Samoa.
2. USER RESPONSIBILITIES
2.1 You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
2.2 You agree not to share your account details with any unauthorized third parties.
2.3 Users must be at least 18 years old or have parental/guardian consent to use the services.
3. ACCESS AND USE
3.1 Vave Mai grants you a non-exclusive, non-transferable right to use our services, provided that you comply with these Terms and Samoan laws.
3.2 Prohibited activities include but are not limited to:
• Engaging in fraudulent behavior or activities.
• Breaching any local laws of Samoa, including data protection and electronic transaction laws.
• Spreading viruses or harmful software.
4. PAYMENT AND FEES
4.1 The user is responsible for any service fees associated with the use of Vave Mai services as listed on the platform. Vave Mai reserves the right to modify pricing and service fees with prior notification.
4.2 All payments must be made through approved methods, including [list of payment methods]. Payments made in Samoan Tala (WST) must comply with applicable Samoan and financial laws.
5. REFUND POLICY
5.1 Refunds will be considered in compliance with consumer protection laws in Samoa. Requests must be made within 3 days of the initial payment.
5.2 Vave Mai reserves the right to assess the validity of refund requests on a case-by-case basis.
6. PRIVACY AND DATA PROTECTION
6.1 Vave Mai is committed to maintaining user privacy and protecting personal information in line with the Data Protection Act 2021 of Samoa. For more information, please refer to our Privacy Policy.
7. TERMINATION
7.1 Vave Mai reserves the right to suspend or terminate access to services if a user violates these Terms or any Samoan law.
7.2 Users may terminate their account by providing written notice to Vave Mai. Any outstanding obligations must be resolved prior to termination.
8. LIABILITY AND DISCLAIMER
8.1 All services are provided on an “as is” and “as available” basis. Vave Mai makes no express or implied warranties regarding the operation or availability of its services.
8.2 Vave Mai shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the services, in accordance with the laws of Samoa.
9. INDEMNITY
9.1 Users agree to indemnify and hold harmless Vave Mai from any claims, damages, or expenses resulting from a breach of these Terms or violations of Samoan law.
10. GOVERNING LAW AND DISPUTE RESOLUTION
10.1 These Terms shall be governed by and construed in accordance with the laws of Samoa.
10.2 Any legal disputes arising from this Agreement shall be resolved in the courts of Samoa.
11. MODIFICATIONS
11.1 Vave Mai reserves the right to update or modify these Terms. Any changes will be posted on our website, and continued use of the service constitutes acceptance of such changes.
This outline ensures that the terms align with the Data Protection Act 2021, Electronic Transactions Act 2008, and other relevant Samoan laws.